Privacy policy

The controller is FrameClo Technologies S.L.. For privacy questions or requests, contact legal@frameclo.com.

• Contact, company, billing and project-management details.
• Briefs and production materials, including products, garments, logos, references, images and feedback supplied by the client.
• Technical and security data such as IP address, browser, access logs and processing metadata.
• Communications, approvals and project history.

We use this data to answer enquiries, prepare proposals, perform and deliver projects, invoice, support clients, secure our systems and comply with legal obligations. The legal bases are pre-contractual steps, performance of a contract, legal obligations, legitimate interests and consent where required.

We may use vetted infrastructure, storage, email and AI-production providers, including Vercel, Supabase, Google Cloud/Vertex AI and Resend. Data is shared only as needed for the service. Where data leaves the EEA, we rely on an adequacy decision or appropriate safeguards such as standard contractual clauses.

We retain enquiries and project records only for as long as needed for the relationship, legal duties, dispute handling and backups. Access to production and client records is restricted to authorised FrameClo team members and service providers.

Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent. You may also complain to your competent data-protection authority. Contact legal@frameclo.com to exercise these rights.