Terms of service
Last updated: September 21, 2026
These terms govern creative services provided by FrameClo Technologies S.L. under the FrameClo name.
1. Scope and project agreement
FrameClo creates campaign and editorial imagery for fashion and jewellery brands. Each project is defined by the proposal, quote, brief or statement of work accepted by the client. That project document prevails if it expressly conflicts with these terms.
2. Client materials and cooperation
The client must provide accurate instructions, timely approvals and materials they are authorised to use. The client is responsible for trademarks, products, references, likenesses and other content it supplies, and for reviewing deliverables before publication.
3. Production and revisions
Timelines are estimates unless the proposal says otherwise. The included concepts, formats and revision rounds are those stated in the project scope. New directions, late changes or additional deliverables may require a revised fee and schedule.
4. Fees and delivery
Fees, taxes, deposits and milestones are set out in the accepted proposal. FrameClo may pause work or withhold final high-resolution files while an amount is overdue. Delivery is deemed accepted when approved or used publicly, subject to hidden technical defects.
5. Intellectual property
After full payment, the client receives the usage rights expressly described in the proposal. FrameClo retains its pre-existing tools, workflows, templates and know-how. Unless confidentiality or the proposal prevents it, FrameClo may display final published work in its portfolio and credentials.
6. AI-assisted production
Our process may use generative and editing systems operated by third parties. Outputs can contain unexpected details and require human review. The client must not use deliverables unlawfully or as misleading evidence of real events. Our acceptable-use policy forms part of these terms.
7. Liability and termination
Neither party is liable for indirect or consequential loss to the extent permitted by law. FrameClo's aggregate liability for a project is limited to the fees paid for that project, except where limitation is prohibited. Either party may terminate for material breach that is not remedied within a reasonable period.
8. Contact and governing law
These terms are governed by Spanish law, without prejudice to mandatory protections that apply. Contact legal@frameclo.com with any contractual question.